Shp Yachts Privacy Policy

When you message us to arrange a trip on our 88 yachts and boats, we collect the details you provide in the chat. This includes your name, contact information, preferred date, charter duration from 2 hours, chosen departure location at Dubai Marina or Dubai Harbour, and guest count up to 90 people. We record your requests for optional extras such as water sports, catering, fishing tackle, or transfers. Because no passport or ID is needed to board, we do not request or store government identification documents.

You have the right to request access to the personal information we hold about your charter, request corrections, or ask for the deletion of your chat history and booking records. To exercise these rights or ask questions regarding data protection, communicate directly with our team. We do not operate phone lines, email support, or postal communication channels. The only contact channel for all privacy requests is WhatsApp via the button on our website, where our team responds daily between 9:00 and 23:00 GST.

We use your details strictly to organize your sailing itinerary, provide transparent pricing between AED 600 and AED 18,900 per hour, and coordinate onboard services. Your contact information allows our team to confirm your 30 percent deposit, communicate charter specifics, and coordinate crew preparations. If bad weather prevents sailing, we use your contact details to agree a new date in the chat or process your refund based on your choice. We do not send marketing newsletters or share data for commercial promotional campaigns.

Our website uses essential operational tools and standard analytics cookies to monitor site performance and improve user browsing for our fleet ranging from 33 to 164 feet. These tools measure website traffic, page visits, and technical performance without identifying individual visitors. You can disable non-essential cookies through your web browser settings at any time without losing access to fleet details or booking options. We do not sell tracking information to third-party advertising networks or track your online activity across external websites.